Service calls for servers are exclusively available for customers who hold the sticker as shown in the photo below.
2. Find the service tag under BMC (IPMI) port: Open BMC interface and log in Go to menu FRU –> Asset_Tag
3. Find the service tag via command line under your OS: sudo ipmitool fru –> Product Asset Tag
Note: if ipmitool is not installed, use command: sudo apt install ipmitool
Open ticket anyway
Open new ticket for your system
Still open a service quote request
For any further questions please contact your account manager. In order to open a fault, please call the following number 03-3735121.
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